Privacy policy

Last updated: January 26, 2026

This Privacy Policy describes how rhythmplanner.eu (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website or otherwise interact with our services (the “Services”).

rhythmplanner.eu is powered by Shopify, which provides the e-commerce platform that allows us to sell our digital products.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

For the purposes of applicable data protection laws (including the GDPR), the data controller is:

rhythmplanner.eu
Email: support@rhythmplanner.eu
Country of operation: Portugal (EU)

2. Personal Data We Collect

We collect only the personal data necessary to operate our digital store and provide our Services. This may include:

  • Identification data: name, email address

  • Billing data: billing address, transaction details

  • Payment data: payment method and payment confirmation
    (payment details are processed securely by our payment providers; we do not store full card details)

  • Account & usage data: login details, preferences, access logs

  • Purchase history: products purchased, access status

  • Technical data: IP address, browser type, device information

  • Communications: emails or messages you send us

3. How We Collect Your Data

We collect personal data:

  • Directly from you when you make a purchase, create an account, or contact us

  • Automatically through cookies and similar technologies when you use the website

  • Via service providers such as Shopify, payment processors, analytics and email tools

4. Purpose of Processing

Your personal data is processed for the following purposes:

  • To provide and deliver digital products

  • To process payments and manage orders

  • To provide customer support

  • To manage user accounts and access

  • To comply with legal and tax obligations

  • To improve and secure our Services

  • To send transactional communications

  • To send marketing communications only with your explicit consent

5. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Performance of a contract (Article 6(1)(b))

  • Legal obligation (Article 6(1)(c))

  • Legitimate interest (Article 6(1)(f))

  • Consent, where required (Article 6(1)(a))

6. Sharing of Personal Data

We may share your data with trusted third parties strictly necessary to operate the Services, including:

  • Shopify (e-commerce platform)

  • Payment processors

  • Email and analytics service providers

  • Legal or regulatory authorities, when required by law

All third parties process data in accordance with applicable data protection laws.

7. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA), including to Shopify servers.

Where applicable, such transfers are protected by:

  • European Commission Standard Contractual Clauses, or

  • Transfers to countries deemed to provide an adequate level of protection

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

9. Your Rights (GDPR)

If you are located in the EU/EEA or UK, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time (where applicable)

Requests can be made by emailing support@rhythmplanner.eu.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the website. You can manage cookie preferences through your browser settings.

11. Children’s Data

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

12. Security

We implement appropriate technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact

For any questions about this Privacy Policy or your personal data, please contact us:

📧 support@rhythmplanner.eu